Web Development 
Services 
Laradesk is a system for managing a helpdesk service. Where customers can submit tickets and agents can reply to customers.
With a very clean and simple interface, where your customers can manage their tickets with just a few clicks and will receive a notification to their email in each response to their tickets.
Demo
- Demo page: https://getlaradesk.com/
- Admin User: [email protected] / 12345678
- Agent User: [email protected] / 12345678
- Customer User: [email protected] / 12345678
Laradesk - Helpdesk Ticketing System Features
- Create & manage tickets
- Attach files to tickets
- Receive email notifications on each ticket response
- Organize tickets by status
- Organize tickets by label
- Organize tickets by department
- Assign specific users to each department
- Assign a priority to each ticket
- Manage canned responses and add them to ticket responses
- Manage users & user roles
- Set settings from the visual interface
- Translate the strings from the visual interface
Requirements
- PHP >= 7.3 or PHP >= 8.x
- MYSQL => 5.7 or MariaDB => 10.2.7
- BCMath PHP Extension
- Ctype PHP Extension
- Fileinfo PHP extension
- JSON PHP Extension
- Mbstring PHP Extension
- OpenSSL PHP Extension
- PDO PHP Extension
- Tokenizer PHP Extension
- XML PHP Extension
